Help information for Java

Note: Windows XP users may need to download and install the latest Java Virtual Machine from Sun Microsystems at http://www.java.com/en/index.asp. Simply click the 'Free Download - Java Software' at the top right of the page.

Q1:
A1:

I can't view the 360° panorama - why?
To view a 360º Java panorama you must have Microsoft Internet Explorer or Netscape Navigator version 4 or above. You must also make sure you have your browser ‘Java Enabled’.

To enable Java, select your browser and follow the instructions.

Explorer 4.x
Go to "View | Internet Options..." from the main menu
Change to the "Security" tab
Select "Custom" and click on the "Settings..." button
To enable: make sure "Low Safety" is selected under "Java"
Restart the browser

Explorer 5.x
Go to "Tools | Internet Options..." from the main menu
Change to the "Security" tab
Click "Custom Level..." button
To enable: make sure "Low Safety" is selected under "Java"
Restart the browser

Explorer 6.x
Go to "Tools | Internet Options..." from the main menu
Change to the "Security" tab
Click "Custom Level..." button
To enable: make sure "Low Safety" is selected under "Java"
Restart the browser

Navigator 4.x
Go to "Options | Network Preferences..." from the main menu
Change to the "Advanced" tab
To enable: make sure "Enable Java" check box is checked
Restart the browser

Navigator 5.x
Go to "Edit | Preferences..." from the main menu
Select "Advanced" panel
To enable: make sure "Enable Java" check box is checked
Restart the browser

Navigator 6.x
Go to "Edit | Preferences..." from the main menu
Select "Advanced" panel
To enable: make sure "Enable Java" check box is checked
Restart the browser

Navigator 7.x
Go to "Edit | Preferences..." from the main menu
Select "Advanced" panel
To enable: make sure "Enable Java" check box is checked
Restart the browser
 

Q2:
A2:

How do I view a 360º panorama?
To rotate the photograph through 360º, click on the centre of the image (left mouse button) and draw the cursor in the direction you wish to look, all the time keeping the mouse button depressed. Alternatively, you can use the controls to the right of the 360 ° panorama.
 

Q3:
A4:

Can I zoom in and out?
Yes you can. Press the Shift key to zoom in, and the ‘CTRL’ key to zoom out. Alternatively you can use the controls to the right of the 360° panorama.
 

Q4:
A4:

I don't want to use Java; can I view 360° panoramas any other way?
Yes you can, you can view the QuickTime version of the 360° virtual tour.
 

Q5:
A5:

How long will the 360° panorama take to download?
The standard panoramas will take 30 to 60 seconds across a 56.6Kbps connection. The large versions may take up to three minutes across the same connection, or less than 30 seconds with a broadband connection.