Q1:
A1:

I can't view the 360° panorama - why?
To view a 360º QuickTime panorama you must have the QuickTime 'Plug in' installed.
 

Q2:
A2:

What is QuickTime?
QuickTime is Apple's FREE cross platform multi media player. QuickTime enables you to view over 200 types of digital media for both Mac and PC. It is one of the most popular media technologies with over 100 million users and online publishers.
 

Q3:
A4:

How do I install the QuickTime Plug-in?
Installing QuickTime is straightforward. To install simply click here and follow the instructions on the Apple website.
 

Q4:
A4:

Why should I install QuickTime?
You only need to install QuickTime once to open up a whole new world of 360° virtual tours, animation, games, movie previews, music and much, much more.
 

Q5:
A5:

I don't want to install QuickTime. Can I view 360° panoramas any other way?
Yes you can. For those not wishing to install QuickTime, you can view the Java version of the 360° virtual tour.
 

Q6:

A6:

I know I have QuickTime installed, but I still cannot view the panoramas. Why not?
You may have an older version of QuickTime installed, or Microsoft Media Player may be hijacking the QuickTime files. Update your system by downloading the latest version of QuickTime.

To check that QuickTime is properly installed click here.
 

Q7:
A7:

How do I view a 360° panorama?
To rotate the photograph 360°, click on the centre of the image (left mouse button) and draw the cursor in the direction you wish to look, all the time keeping the mouse button depressed.
 

Q8:
A8:

I see the 360° panorama, but the image is not sharp. Why?
Please wait a little longer. What you see is a low resolution preview of the final panorama. The preview gives you an idea of what the final panorama will look like as it is downloading.
 

Q9:
A9:

Can I zoom in and out?
Yes you can. Press the Shift key to zoom in, and the CTRL key to zoom out.
 

Q10:
A10:

How long will a single 360° panorama take to download?
30 to 60 seconds across a 56Kbps connection.