Q1: |
I can't view the 360° panorama
- why?
|
| Q1: A1: |
I can't view the 360° panorama - why? To view a 360º QuickTime panorama you must have the QuickTime ‘Plug In’ installed. |
| Q2: A2: |
What is QuickTime? QuickTime is Apple's FREE cross platform multi media player. QuickTime enables you to view over 200 types of digital media for both Mac and PC. It is one of the most popular media technologies with over 100 million users and online publishers. |
| Q3: A3: |
How do I install the QuickTime Plug-In? Installing QuickTime is straightforward. To install, simply follow the link at the bottom of this page and we will guide you though the process. |
| Q4: A4: |
Why should I install QuickTime? The advantages of QuickTime far outweigh the disadvantages. You only need to install QuickTime once to open up a whole new world of 360º virtual tours, animations, games, movie previews, music and much, much more. |
| Q5: A5: |
I don’t want to install QuickTime. Can I view 360º panoramas any other way? Yes you can. For those not wishing to install QuickTime, we also produce 360º virtual tours using Java. Find out more here. |
| Q6: A6: |
I know I have QuickTime installed, but I still cannot view the panoramas. Why not? You may have on older version of QuickTime installed or Microsoft Media Player may be hijacking your QuickTime files and trying to play them itself – but not doing a very good job of it!! (Blame Microsoft for that one). You can download the latest version of QuickTime by following the link at the bottom of this page or to check your QuickTime installation click here. |
| Q7: A7: |
QuickTime is installed. How do I view a 360º panorama? To rotate the photograph through 360º, click on the centre of the image (left mouse button) and draw the cursor in the direction you wish to look, all the time keeping the mouse button depressed. |
| Q8: A8: |
I see the 360º panorama, but the image is not sharp. Why? Please wait a little longer. What you see is a low resolution preview of the final panorama. The preview gives the viewer an idea of what the final panorama will look like as it is downloading. |
| Q9: A9: |
Why does the image not rotate smoothly? How smoothly an image rotates is a function of the display size of the panorama and the processing power of the computer you are viewing it on. If you are using an older computer the image may not rotate smoothly due to the limitation of the processing power of your computer! |
| Q10: A10: |
Can I zoom in and out? Yes you can. Press the Shift key to zoom in, and the CTRL key to zoom out. |
| Q11: A11: |
What is a Hotspot? A hotspot is a link within the 360° panorama image itself, usually to another 360° panorama. By linking a number of 360º panoramas together in this way you can provide your clients with a ‘walk though’ tour of your hotel, museum, factory etc enabling them to move from one location to the next at their own pace. |
| Q12: A12: |
How do I find Hotspots within a 360° panorama? When you move the cursor over a hotspot, the icon will change shape. Click on the area to activate the hotspot. Hotspots are usually on doorways, windows, buildings etc. Explore the panoramas carefully so as not to miss anything! Using the control bar at the bottom of the 360° panorama you can reveal all the hotspots within a panorama by clicking on the 'Show Hot Spots' icon. It's the 'arrow with a question mark inside it' icon. |
| Q13: A13: |
Can I link a 360° panorama to anything other than another 360° panorama? Yes. Hotspots can also be used to link of to other web pages. For example, the viewer could link to a web page containing further information on an item or person within a panorama simply by clicking on it, him or her. |
| Q14: A14: |
How long will a single 360° panorama take to download? 30 seconds across a 56.6Kbps connection. Unless otherwise specified by the client our standard 360º panorama is never more that 150k. At Pan 3Sixty we pride ourselves on producing crisp, clear, high quality 360º panoramas with fast download times. We have yet to see any 360º panoramas of equal quality with smaller file sizes. If you do, be sure to let us know, and we will try even harder! |
| Q15: A15: |
What are the
advantages of QuickTime (QTVR) over a 360º Java panorama? There are a number of advantages of the QuickTime system over Java. First & foremost is image quality. For 360º photographic virtual reality there is no better system; and we have tried quite a few over the years! Second, QuickTime panoramas have a slightly smaller file size hence faster download; thirdly we can add a low-resolution preview so the viewer gets an idea of what the final panorama looks like almost immediately. There are more. To discuss the advantages further call us on 0870 240 4476. |
| Q16: A16: |
What are the disadvantages of QuickTime (QTVR)? Downloading the Plug-In. |
| Q17: A17: |
Could I use both QuickTime and Java 360º panoramas on our website? Yes. This is one of our recommendations. As you see in our portfolio, a number of the tours were produced using both QuickTime and Java. In this way you can be sure that your virtual tour can be the greatest possible audience. |
| Q18: A18: |
Can I use QuickTime panoramas on a CD presentation? Yes you can. We always recommend using QuickTime (QTVR) for a CD ROM presentation. |
| Q19: A19: |
Typical! Why is the question I want answering, always missing from the F.A.Q.s? Sorry…. I believe it’s called sods law! If you do want to know more, call us on 0870 240 4476 and we will be happy to answer any further questions you have. Alternatively you could always emails us; we are always interested to hear from you. |